Frequently Asked Questions
Below you will find the most frequently asked questions from our customers, if you have any further questions,
Please write to us via chat or our contact form.
We offer delivery within 50 km of Laval for a fee of $100. For areas further than 50 km and up to 100 km from Laval, delivery is available for $150. It is important to note that for delivery, there must be someone on site to assist the driver in unloading the truck. If you require two people to unload the delivery, please contact us for additional fees. Feel free to contact us for more information on our delivery options.
Our manufacturing time for custom furniture is on average 2 to 3 weeks.
At our company, we believe color is a form of personal expression, which is why we offer a wide range of stains to bring your furniture to life. We are happy to work with you to design a custom stain that will perfectly complement your unique style and taste. Don't hesitate to contact us to learn more about the endless possibilities we offer to give your furniture a personal touch.
Of course! We're always happy to welcome you to our workshop to discuss your project and show you the different materials and colors available. Simply contact us to schedule an appointment.
Yes, over time, Mobilier Urbarn has built a solid reputation for custom furniture manufacturing. Whether it's a personal or commercial project, nothing is beyond our creative team's reach when it comes to making your dreams come true! Don't hesitate to contact us to discuss your project.
We are proud to offer a 2-year warranty on our solid wood products. If, for any reason, your furniture proves defective within 2 years of purchase, we guarantee a free repair or replacement. This warranty only covers defects in materials and workmanship. It does not cover damage caused by misuse, poor maintenance, or unauthorized modification by the purchaser. To claim under your warranty, please contact us as soon as possible and provide proof of purchase. We will then do our best to resolve the issue quickly and efficiently. We are confident in the quality of our products and are here to ensure you have a satisfying shopping experience. If you have any questions or concerns, please do not hesitate to contact us.
Solid wood furniture is durable, elegant, and adds a natural touch to your home decor. Solid wood is a sustainable raw material that can last for decades if properly maintained. To extend the life of your solid wood furniture, it's important to maintain it regularly. This may include regular cleaning with a cloth and mild soap. It's also important to protect the wood from sunlight and excessive moisture. By following these simple steps, you'll be able to enjoy your solid wood furniture for many years to come.